1. Information from merchants
   Privacy matters! If you are a merchant, you agree to post a privacy policy on your storefront that complies with the laws applicable to your business. You also agree to obtain consent from your customers for the use and access of their Personal Information by siva recharge and other third parties. In addition, if you are collecting any sensitive Personal Information from your customers (including information relating to medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or sexuality), you agree to obtain affirmative, express consent from your customers for the use and access of sensitive Personal Information by siva recharge and other third parties.
   What information do we collect from merchants and why?
   We collect your name, company name, address, email address, phone number(s) and credit card details. We need this information to provide you with our Services; for example, to confirm your identity, contact you, and invoice you.
   We collect data about the siva recharge-hosted webpages that you visit. We also collect data about how and when you access your account, including information about the device and browser you use, your network connection and your IP address. We need this information to give you access to and improve our Services.
   We collect Personal Information about your customers that you share with us or that customers provide while shopping or during checkout. We use this information to provide you with our Services and so that you can process orders and better serve your customers.
   We will also use Personal Information in other cases where you have given us your express permission.
   We will also use Personal Information in other cases where you have given us your express permission.
   When do we collect this information?
   We collect Personal Information when you sign up for our Services, when you access our Services or otherwise provide us with the information.
2. Information from our merchants' customers
   What information do we collect and why?
   We collect our merchants’ customers’ name, email, shipping and billing address, payment details, company name, phone number, IP address and device data.
   We need this information to provide merchants with our Services, including supporting and processing orders, authentication, and processing payments. We also use this information to improve our Services.
   When do we collect this information?
   Information is collected when a merchant’s customer uses or accesses our Services, such as when a customer visits a merchant’s site, places an order or signs up for an account on a merchant’s site.
3. Information from Partners
   Partners are individuals or businesses that have agreed to the terms of the siva recharge Partner Program to work with siva recharge to promote the Services by
   (a) referring clients to siva recharge;
   (b) developing siva recharge store themes for merchant use; or
   (c) developing apps using the siva recharge Application Interface (API) for merchant use.
   What information do we collect from Partners and why?
   We collect your name, company name, website, twitter or other social media handles, phone number(s), address, business type, email address. We use this information to work with you, confirm your identity, contact you, and pay you.
   We collect data about the siva recharge-hosted webpages that you visit and how and when you access your account, including information about the device and browser you use, your network connection and your IP address. We use this information to give you access to and improve our Services.
   We collect Personal Information about your customers that you share with us or that they provide to us directly. We use this information to work with you and to provide our Services to your customers.
   We will also use Personal Information in other cases where you have given us express permission.
   When do we collect this information? We collect this information when you sign up for a Partner Account, when you sign up one of your customers for our Services, or when your customers sign up themselves. We also collect any additional information that you might provide to us.
4. Information from siva recharge website visitors and support users.
   What information do we collect and why?
   From siva recharge website visitors, we collect information about the device and browser you use, your network connection and your IP address. We may also receive Personal Information when you purchase tickets or make other requests to siva recharge via any of our websites.
   From telephone support users, we collect your phone number and call audio.
   From chat support users, we collect your name, email address, information about the device and browser you use, your network connection, your IP address and chat transcript.
   From forum users, we collect your name, email address and website URL.
   We use this information to service your account, enhance our Services, and answer any questions you may have.
   When do we collect this information? We collect this information when you visit siva recharge-hosted webpages or engage with us either by email, web form, instant message, phone, or post content on our websites (including forums & blogs). We also collect any additional information that you might provide to us.
5. Information from cookies and similar tracking technology
   What is a cookie? A cookie is a small amount of data, which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. We assign a different cookie to each device that accesses our website.
   Why does siva recharge use cookies and similar tracking technology?
   We use cookies to recognize your device and provide you with a personalized experience.
   We also use cookies to serve customized ads from Google and other third-party vendors.
   Our third-party advertisers use cookies to track your prior visits to our websites and elsewhere on the Internet in order to serve you customized ads.
   Opting out: You may be able to opt out of customized ads by visiting the Ads Preferences Manager, and the Google Analytics Opt-out Browser Add-on. If you use our website without opting out, this means that you understand and agree to data collection for the purpose of providing you with remarketing ads.
   We may also use web beacons, tracking technology and other automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.
   
6. When and why do we share Personal Information with third parties?
   siva recharge works with third parties to help provide you with our Services and we may share Personal Information with them to support these efforts. In certain limited circumstances, we may also be required to share information with third parties to conform to legal requirements or to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also receive Personal Information from our partners and third parties.
   Personal Information may be shared with third parties to prevent, investigate, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service or any other agreement related to the Services, or as otherwise required by law.
   Personal Information may also be shared with a company that acquires our business, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding. If this happens, we will post a notice on our home page.
   
7. What do we do with your Personal Information when you terminate your relationship with us?
   We will continue to store archived copies of your Personal Information for legitimate business purposes and to comply with the law.
   We will continue to store anonymous or anonymized information, such as website visits, without identifiers, in order to improve our Services.
   
8. What we don’t do with your Personal Information
   We do not and will never share, disclose, sell, rent, or otherwise provide Personal Information to other companies for the marketing of their own products or services.
   We do not use the Personal Information we collect from you or your customers to contact or market to your customers or directly compete with you. However, siva recharge may contact or market to your customers if we obtain their information from another source, such as from the customers themselves.
   
9. Control and access to your Personal Information
   You retain all rights to your Personal Information and can access it anytime. In addition, siva recharge takes reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. You can update many types of Personal Information, such as payment or contact information, directly within your account settings. If you are unable to change your Personal Information within your account settings, please contact us to make the required changes. It’s important to remember that if you delete or limit the use of your Personal Information, the Services may not function properly.
   

This Privacy Policy provides you with details about the manner in which your data is collected, stored & used by us. You are advised to read this Privacy Policy carefully. By visiting All India Topup website/application you expressly give us consent to use & disclose your personal information in accordance with this Privacy Policy. If you do not agree to the terms of the policy, please do not use or access All India Topup website, WAP site or mobile applications.
Note : Our privacy policy may change at any time without prior notification. To make sure that you are aware of any changes, kindly review the policy periodically. This Privacy Policy shall apply uniformly to All India Topup desktop website, All India Topup mobile WAP site & All India Topup mobile applications

General

We will not sell, share or rent your personal information to any 3rd party or use your email address/mobile number for unsolicited emails and/or SMS. Any emails and/or SMS sent by All India Topup will only be in connection with the provision of agreed services & products and this Privacy Policy.
Periodically, we may reveal general statistical information about All India Topup & its users, such as number of visitors, number and type of goods and services purchased, etc.We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.

Personal Information

Personal Information means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email ID, credit card number, cardholder name, card expiration date, information about your mobile phone, DTH service, data card, electricity connection, Smart Tags and any details that may have been voluntarily provided by the user in connection with availing any of the services on All India Topup
When you browse through All India Topup, we may collect information regarding the domain and host from which you access the internet, the Internet Protocol [IP] address of the computer or Internet service provider [ISP] you are using, and anonymous site statistical data.

Use of Personal Information

We use personal information to provide you with services & products you explicitly requested for, to resolve disputes, troubleshoot concerns, help promote safe services, collect money, measure consumer interest in our services, inform you about offers, products, services, updates, customize your experience, detect & protect us against error, fraud and other criminal activity, enforce our terms and conditions, etc.
We also use your contact information to send you offers based on your previous orders and interests.We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, gender, etc.). We use this data to customize your experience at All India Topup, providing you with content that we think you might be interested in and to display content according to your preferences.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.we dont save or upload any contact data on server.

Cookies

A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. All India Topup uses cookie and tracking technology depending on the features offered. No personal information will be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Links to Other Sites

Our site links to other websites that may collect personally identifiable information about you. All India Topup is not responsible for the privacy practices or the content of those linked websites.

Security

All India Topup has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

Consent

By using All India Topup and/or by providing your information, you consent to the collection and use of the information you disclose on All India Topup in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

If you have any questions about your Personal Information or this policy, please contact: privacy@siva recharge